Store Policies | Mink Lashes by Lee

Your Privacy is Our Priority

At Mink Lashes by Lee LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We take data security very seriously and implement industry-standard security measures to protect your information. Your privacy is paramount to our team.

Information We Collect

We may collect the following personal information:

Personal Information: Name, email address, phone number, and shipping address.
Payment Information: Credit card or debit card information.

How We Use Your Information

We use your personal information for the following purposes:

Processing Orders: To fulfill your orders and provide customer service.
Communication: To send order confirmations, shipping updates, and promotional offers.
Marketing: To personalize your shopping experience and send targeted marketing materials.
Improving Our Services: To analyze customer behavior and preferences to improve our products and services

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:

Payment Processors: To process your payments securely.
Shipping Carriers: To deliver your orders.
Marketing Platforms: To send you targeted marketing messages.

We will not sell or rent your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access Your Information: Request access to your personal information.
Correct Your Information: Request correction of any inaccurate information.
Delete Your Information: Request deletion of your personal information.
Object to Processing: Object to the processing of your personal information.
Data Portability: Request a copy of your personal information in a machine-readable format.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at minksbylee@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you a direct notification.

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

At Mink Lashes by Lee LLC, we believe in complete transparency for our valued customers.

Return Policy:

To ensure hygiene and product integrity, all sales are final on used or opened lashes.
Unopened, unused lashes may be eligible for exchange under specific circumstances. Please contact us for details. (Our email address is readily available below.)
Shipping charges are non-refundable.
We encourage you to thoroughly review our product photos and care tips (located on the homepage) before placing an order.

Shipping:

Processing times typically range from 3-7 business days.
While most shipments occur on Fridays, please allow for this timeframe.

Customer Service:

We are dedicated to providing exceptional service. If you have questions regarding returns, exchanges, shipping, or any other concern, please contact us at minksbylee@gmail.com. Our response time may take 24-48 hours.

Feel free to reach out if you have any questions!